How do you ship a car bought at Copart or IAA auction?
If you are purchasing a vehicle through an auction site like Copart or IAA, the standard pickup process changes slightly. These facilities require specific documentation before they will release a vehicle to a carrier. To avoid delays, you must provide us with the vehicle’s lot number, the gate pin, and your buyer number. We also need confirmation that the vehicle is fully paid for, as the facility will not release any unit until the auction house verifies the transaction.
Because these facilities operate on strict, appointment-based schedules, auction pickups typically require one to three extra days to coordinate compared to a standard residential pickup. Carriers must align their route with the facility's specific release hours and window availability. Providing these details as early as possible is the best way to ensure your carrier can secure an appointment and retrieve your vehicle without unnecessary setbacks.
